CIP Compliance Officer

Responsible for implementing the standards, regulations, protocols, and operating rules for Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), Public Utility Commission of Texas (PUCT), Texas Reliability Entity (TRE), and Electric Reliability Council of Texas (ERCOT) related to Denton Municipal Electric (DME). Accountable for DME compliance monitoring with requirements and completing the necessary steps to ensure compliance with its general operations.

ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Assess compliance risks and develop risk management strategies; oversee and monitor updates for compliance with FERC, NERC, ERCOT, TRE, and other Federal and State electric reliability regulations to determine how the utility can best meet the new standard criteria.
• Oversee overall state of DME compliance including, but not limited to, deficiencies, compliance issues, and future issues; review, manage, schedule, prepare, and oversee compliance materials for compliance activities and programs.
• Meet with internal and external stakeholders to develop standards, procedures, guidelines, internal processes, and reports; collaborate to identify necessary updates to existing processes, programs, plans, and internal controls within the compliance year to maintain compliance standards.
• Conduct and/or assist with internal investigations of compliance issues; monitor and audit DME practices and work recordkeeping and report NERC and ERCOT compliance levels to leadership.
• Assist with investigation and formal complaint responses from regulatory agencies regarding non-compliance; lead remedial actions to resolve non-compliance issues and ensure corrective action plans are implemented and followed.
• Assist internal stakeholders in the interpretation of regulations including, but not limited to, NERC Standards and ERCOT Protocols & Operating Guides, basis for the NERC and ERCOT Compliance Programs.  
• Act as a liaison between internal and external stakeholders including, but not limited to, regulatory agencies and external auditors.
• Coordinate, track and maintain all records to ensure compliance; prepare final regulatory reports for leadership approval prior to sending to the appropriate regulatory body.   
• Participate in incident investigations including, but not limited to, perform sequence of event review, analysis of recorders and logs, root cause analysis, develop recommendations and corrective actions to prevent future occurrences, report incident as appropriate.
• Assist with identifying employee training needs, assist in development and delivery of training courses, as appropriate.  
• Provide input to compliance budget for compliance related expenses.
• Assist in the assessment of DME facilities/assets and its application to regulatory standards.

• Act as CIP Subject Matter Expert (SME) in audits, meetings, projects, internal reviews, requests for information (RFI), data requests, and spot checks to ensure that compliance procedures are followed and DME business needs are met.
• Stay up to date with the most current utility and/or industry trends and practices including, but not limited to, CIP compliance, cyber security, energy security and reliability; participate with in external groups, committees, and training seminars to stay informed and share appropriate information.
• Determine critical cyber system information architecture, configuration, and inventories and compare to compliance requirements for reporting purposes.  

• None. 

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Business Administration, Engineering, Computer Science, Information System Management, or related field; and,
• Three (3) years’ experience in information technology management, security compliance, regulatory auditing, electric utility in NERC, or related field,

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of technical requirements for electric system operations and planning.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skill in complex problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate,mentorand train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.

SAFETY 

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

E-Verify: 
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.